How to Create Zendesk Views for eBay and Amazon
Published at Sep 11, 2018.
eBay and Amazon messages all lumped together? Learn how to make Zendesk views that sort them out.
Amazon/Walmart/eBay Autoresponder Setup for Freshdesk Users
Published at Nov 08, 2018.
Create Amazon, Walmart and eBay autoresponders in Freshdesk using this custom setup. It even works with Amazon's 24-hour SLA!
Help Scout Custom Fields Setup
Published at Jan 22, 2019.
Send eBay, Amazon and Walmart data to your Help Scout Custom Fields in three steps.
How to Use ChannelReply Data as Variables in Gorgias Macros
Published at May 08, 2019.
Gorgias lets you use any piece of data from ChannelReply as a variable in your macros—no setup necessary! You just have to learn a little code.
How to Tag Amazon Marketplaces in Zendesk
Published at May 29, 2019.
Learn how to create unique tags for every Amazon marketplace in your Zendesk account.
ChannelReply Feedback Instructions
Published at Nov 25, 2019.
Automate your Amazon feedback requests with ChannelReply Feedback.
Creating and Using ChannelReply Tags
Published at Jan 03, 2020.
Setting up ChannelReply tags is fast and easy, but unlocks tons of advanced features.
How to Change the Agent Used for Internal ChannelReply Notifications
Published at Jan 13, 2020.
Wonder why you’re suddenly posting internal notes that you never wrote? They’re most likely coming from us. Here’s how to choose which agent posts these important messages.
Ecommerce Autoresponder Setup for Re:amaze Users
Published at May 06, 2020.
Using Re:amaze as an ecommerce autoresponder is way easier than you’d think. Simple auto-reply workflows can be used for eBay, Amazon and Walmart alike.
Re:amaze Custom Fields Setup (Dynamic Variables)
Published at May 22, 2020.
Why do the same thing over and over when you can have Re:amaze do it for you? Use ChannelReply data in your Re:amaze response templates and workflows to save tons of time.

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