Manage all your Amazon and eBay messages in one place.
The old way.
The new way.
What ChannelReply does.
Answer everything from one screen.
No more logging in and out of multiple eBay and Amazon accounts. ChannelReply makes it
astonishingly simple to respond to your customer messages. Just connect your marketplace
account(s) and start responding to your buyers through Zendesk, Help Scout, Desk or Freshdesk.
"ChannelReply was a no-brainer choice for us. A 5-minute setup for hours of fastidious
clicks saved for our customer service agents."
Alan Billi | VP, Global IT & Marketing,
Your customers are demanding, so we make supporting them easy.
By using powerful tools like 24/7 automated replies, business rules, and custom-built filters,
you can finally provide automated, personalized support. That means you can help more customers
with a small but mighty team.
*Exact capabilities will depend on your helpdesk. Some supported helpdesks may not offer all of
“Without ChannelReply it would be unmanageable to provide the level of satisfaction our
customers expect from us.”
Howard Choi | Business Dev Manager, Golfio
Spend more time selling.
Cut your customer response time in half by having all your customer information in one hub.
ChannelReply gives you the tools to speedily turn around issues, so you can get back to selling!
“ChannelReply has helped us improve our customer experience by consolidating all our
customer messages in one place. It has been crucial to our growth.“