Manage all your Amazon, eBay & Walmart messages in one place.

ChannelReply delivers messages between your marketplace accounts and the helpdesk of your choice.
Start Free 14-Day Trial
100% free. No credit card required.
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Stop constantly logging in and out of your Amazon, Walmart & eBay accounts.

The old way.
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The new way.
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What ChannelReply does.

Answer everything from one screen.

Connect all your marketplaces with your Zendesk, Freshdesk, Help Scout, Gorgias or Re:amaze account in minutes. Watch every buyer message come in with order details displayed on the side. Then answer everything from one screen—it’s that simple.
"ChannelReply was a no-brainer choice for us. A 5-minute setup for hours of fastidious clicks saved for our customer service agents."
Alan Billi | VP, Global IT & Marketing, Quiksilver
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Your customers are demanding, so we make supporting them easy.

By using powerful tools like automated replies, business rules, and custom-built filters, you can provide personalized support with a fraction of the normal time and effort. That means you can help more customers with a small but mighty team.
*Exact capabilities will depend on your helpdesk. Some supported helpdesks may not offer all of these features.
“Without ChannelReply it would be unmanageable to provide the level of satisfaction our customers expect from us.”
Howard Choi | Business Dev Manager, Golfio

Spend more time selling.

Cut your customer response time in half by having all your customer information in one hub. ChannelReply gives you the tools to speedily turn around issues, so you can get back to selling!
“ChannelReply has helped us improve our customer experience by consolidating all our customer messages in one place. It has been crucial to our growth.“
Andrew Yonke | CEO, Chicago Music Exchange
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Join the world’s
leading ecommerce businesses.

Start Free 14-Day Trial
100% free. No credit card required.