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Account Management
User Information Instructions: Manage Your Subscription and Payments
Published at Oct 14, 2016.
Learn how to manage your payment info, subscription plan, and email notifications, plus how to reactivate a cancelled account.
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Integrations
Amazon Integration Instructions
Published at Feb 08, 2016.
After you've linked Zendesk, Freshdesk or Desk with ChannelReply, follow these instructions to hook into Amazon. (Help Scout users, see "Help Scout–Amazon Integration Instructions" instead.)
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eBay Integration Instructions
Published at Feb 08, 2016.
After you've linked Zendesk, Freshdesk or Desk with ChannelReply, follow these instructions to hook into eBay. (Help Scout users, see "Help Scout–eBay Integration Instructions" instead.)
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Zendesk Integration Instructions
Published at Feb 09, 2016.
Link your Zendesk account with ChannelReply in four steps.
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Desk.com Integration Instructions
Published at Apr 29, 2016.
Follow this guide to connect ChannelReply to your Desk account.
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Freshdesk Integration Instructions
Published at Jul 06, 2017.
Follow along with our video or written instructions and you'll link Freshdesk with ChannelReply in no time!
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Help Scout Integration Instructions
Published at Sep 12, 2018.
Follow these instructions to integrate your Help Scout account with ChannelReply.
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Help Scout–eBay Integration Instructions
Published at Dec 18, 2018.
Learn how to connect Help Scout with eBay in five easy steps.
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Help Scout–Amazon Integration Instructions
Published at Dec 19, 2018.
Start getting Amazon messages in Help Scout in less than ten minutes.
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Advanced Setup
How to Import Notifications from eBay (Resolution Center Cases etc.)
Published at May 23, 2016.
ChannelReply delivers your eBay buyer messages through the API. This article explains how to get all your other eBay notifications via standard email.
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