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Frustrated with email forwarding? ChannelReply lets you see Amazon buyer and order details next to each ticket, saving you endless trips up “the river.”
Learn More About Our Amazon Integration
With its single login per account, eBay can be tough to scale. Integrating eBay with Zendesk fixes that.
Learn More About Our eBay Integration
Zendesk’s free Shopify app is pretty good, but ChannelReply takes Shopify integration to the next level.
Learn More About Our Shopify Integration
Walmart support is full of little inconveniences. With ChannelReply and Zendesk, you can stop logging in to Walmart for every little thing.
Learn More About Our Walmart Integration
ChannelReply makes it even easier to view and use order data in Zendesk than in Back Market’s native support interface.
Learn More About Our Back Market Integration
Critical Notifications
Get all your critical one-way messages in your Zendesk account. With just a few tweaks to your marketplace settings, you can receive all your important notifications, including:
eBay Resolution Center cases
Walmart escalations
Return requests
Rapid Setup
Connecting your Zendesk account to ChannelReply typically takes less than four minutes. See our Zendesk integration instructions to find out how it works.
Wondering whether we offer a feature that isn’t mentioned here? Visit our FAQ or contact us directly. After all, who doesn’t love talking about themselves? Still unsure if ChannelReply is the solution you're looking for?
You already know that Zendesk is awesome. How much more awesome would it be if you could handle your Amazon, eBay, Back Market, Shopify and Walmart messages there? All you need is a ChannelReply account.