Once upon a time, our Amazon support volume got out of hand.
We started forwarding Amazon emails to our CRM to get them back under control.
But to our dismay, everything arrived in a jumble of raw data,
and conversations weren’t threaded.
Now you can integrate your Amazon account with your customer service platform* and make support easier, faster, and better.
“ChannelReply makes managing customer service on Amazon efficient and effective.
We can handle 4x the amount of volume and improve satisfaction across the board.
Very satisfied.”
Create canned
responses and
automated replies
Manage and track
social media
support requests
and phone calls
Collect, analyze,
and act on
customer service
data
Get all your one-way
notifications instantly
including return
requests and A-to-z
Guarantee claims
Connecting Amazon to ChannelReply takes less than five minutes. Simply follow our Amazon integration instructions to get set up.
Still unsure if ChannelReply is the solution you’re looking for? Our FAQ is just waiting for you to visit, and we’re always happy to answer your questions—all you have to do is contact us .
Who says you can’t do something faster and better at the same time? ChannelReply saves your team from needless busywork, helping them provide better support and reducing the hours they need to get the job done. Save money and improve your seller rating at the same time!