Once upon a time, our Amazon support volume got out of hand.
We started forwarding Amazon emails to our CRM to get them back under control.
But to our dismay, everything arrived in a jumble of raw data,
and conversations weren’t threaded.
Now you can integrate your Amazon account with your customer service platform* and make support easier, faster, and better.
“ChannelReply makes managing customer service on Amazon efficient and effective.
We can handle 4x the amount of volume and improve satisfaction across the board.
Manage and track
and phone calls
and act on
Get all your one-way
requests and A-to-z
Connecting Amazon to ChannelReply takes less than five minutes. Simply follow our Amazon integration instructions to get set up.
Who says you can’t do something faster and better at the same time? ChannelReply saves your team from needless busywork, helping them provide better support and reducing the hours they need to get the job done. Save money and improve your seller rating at the same time!