Once upon a time, our Amazon support volume got out of hand.
We started forwarding Amazon emails to our CRM to get them back under control.
But to our dismay, everything arrived in a jumble of raw data,
and conversations weren’t threaded.
“ChannelReply makes managing customer service on Amazon efficient and effective.
We can handle 4x the amount of volume and improve satisfaction across the board.
– Stephen Ashley, eCommerce Technical Analyst at QUIKSILVER