Gorgias Integration
Gorgias makes it beautifully easy to help your Shopify customers. But wouldn’t it be even more attractive if you could answer eBay, Amazon and Walmart messages on the same screen? Of course it would—and ChannelReply specializes in that kind of makeover.
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Howard Choi
“Without ChannelReply it would be unmanageable to provide the level of satisfaction our customers expect from us.”
Howard Choi
|
Business Dev Manager, Golfio
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eBay Integration
Gorgias-eBay Integration
Amazon Integration
Amazon Integration with Gorgias
Walmart Integration
Walmart-Gorgias Integration
Lose the Wait
See everything you need to answer customers in a flash. ChannelReply shows it all, right next to each Gorgias ticket.
Customers Icon Customer details
Box Icon Order info
Shipping Icon Shipping data
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Clean Up Nicely
eBay-Gorgias Integration
eBay customer service can become a tangled mess. ChannelReply straightens it all out.
  • Give each agent their own Gorgias login
  • Start conversations with any eBay buyer who has purchased from you
  • Support eBay on the same screen as Shopify, Amazon, Walmart and more
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Amazon-Gorgias Integration
Amazon support doesn’t have to be a wrinkle in your operation. With all your Amazon messages in Gorgias, you can keep support smooth.
  • Receive and reply to Amazon messages in threaded tickets
  • Mark messages as “No response needed” without logging in to Amazon
  • Answer questions in a click using macros rich with order details
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Lose the Wait
See everything you need to answer customers in a flash. ChannelReply shows it all, right next to each Gorgias ticket.
  • Answer buyer messages and even escalations directly from Gorgias
  • Monitor team performance with Gorgias’s sleek reports
  • Complete tedious tasks in your sleep with advanced rules
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Get What’s New
You can’t leave a marketplace with only your buyer messages! ChannelReply will help you get all the notifications that complement them.
Small Amazon Logo

Amazon
A-to-z claims

eBay Logo

eBay Resolution
Center updates

Walmart Logo

Walmart escalations

New Order Icon

New
orders

Notification Bell Icon

All other normal system
notifications

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Gorgias and ChannelReply were meant to be together. Just provide a few quick details and your accounts will form an instant connection. And if you’d like any help with the setup, contact us and our support team will gladly assist you.
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ChannelReply Gorgias Integration
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FAQ
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