CR Feedback

Put Amazon feedback requests on autopilot.

Never click "Request a Review" again. Never type another name into a canned feedback reminder email. CR Feedback's simple, one-time setup will free you from countless hours of boring work—and win you way more 5-star ratings.

The old way

The new way

Automating Amazon Feedback Requests with CR Feedback

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More 5-Star Ratings

Send your requests when the buyer is primed to be in a good mood
Trigger Amazon’s “Request a Review” button or send instantly personalized emails
Set requests for unlimited Amazon accounts and marketplaces

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Perfect Timing

Reach excited buyers at the perfect point in their purchase. Set your requests to fly out:

Just after a package is delivered to catch the buyer unboxing, or
Right after they place their purchase to impress with fast action, or
Immediately after they get the exciting news their order is on the way, or
Your choice of 1 to 20 days after any one of these events

Processing Amazon Feedback Request Templates with CR Feedback

Personalized Feedback Request Templates (Optional)

Don’t like Amazon’s default “Request a Review” email? Create custom emails for a personal touch.

Auto-customize each message with placeholders for buyer and order info
Build fallbacks for each placeholder so there’s never a weird blank if data is missing
Sound human and personal without typing out each request

Managing Feedback for Amazon North America Accounts

Unlimited Amazon Accounts & Marketplaces

Connect any number of Amazon accounts on any plan
Choose email templates or “Request a Review” separately for each marketplace
Define brand- and country-specific rules and fallbacks

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How It Works

1 | Add an Account

Connect an Amazon account or choose any account already connected to ChannelReply.

2 | Choose a Setting

Automate Amazon’s “Request a Review” button or create your own custom feedback request template.

3 | Set & Forget

Schedule your automated requests and get back to selling!

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Built to Work Alone—or Together with ChannelReply

CR Feedback works completely on its own—no ChannelReply account or helpdesk needed! But if you want to use both, CR Feedback and ChannelReply are made for each other. Skip redundant setup steps and easily manage messaging and feedback requests from one account.

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