Selling on eBay is great. Providing awesome customer service through
My eBay, on the other hand, can feel like fishing with a hula hoop.
ChannelReply changes that.
Connect eBay to your customer service platform* and make support easier, faster, and better.
“The eBay integration is tight and efficient. We can easily manage hundreds of inquiries from customers at a rapid pace and obtain all necessary order information within a ticket. ChannelReply saves us time and increases … satisfaction.”
– Simon Pallister, Managing Director of Zodee.com.au.
Create canned
responses and
automated replies
Manage and track
social media
support requests
and phone calls
Collect, analyze,
and act on
customer service
data
Get all your one-way
notifications instantly,
including return
requests and Resolution
Center cases
You can connect your eBay account to ChannelReply in less than three minutes. Our easy-to-follow eBay integration instructions make the process simple and headache-free.
Questions? Technical difficulties? See our FAQ or contact us . We’re dedicated to giving you the support you need to keep your customers happy and your Feedback score high!
Don’t let your customer service needs leave your eBay business beached. Save time and money on support and get back to making more sales!