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Re:amaze Integration

Even the most amazing magician needs an assistant.

Grow your online business like magic! Integrate Re:amaze with eBay, Amazon, Shopify, Etsy, Walmart and more and manage all your support on one screen—even on mobile.

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Howard Choi
“Without ChannelReply it would be unmanageable to provide the level of satisfaction our customers expect from us.”
Howard Choi
|
Business Dev Manager, Golfio
Illustration of an eBay Resolution Center Support Ticket from ChannelReply in Re:amaze

eBay-Re:amaze Integration

  • Answer eBay messages from the same screen as Amazon, Walmart, Shopify and more
  • Start a conversation with any eBay customer from our optional order and feedback notifications
  • Solve cancellations, Resolution Center cases & returns, Best Offers and more inside Re:amaze

Learn More About Our eBay Integration Right Arrow

Illustration of an eBay Resolution Center Support Ticket from ChannelReply in Re:amaze
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Re:amaze-Amazon Integration

  • Make Amazon data appear like magic in Re:amaze response templates and Workflows
  • Trigger Amazon’s “Mark as ‘No response needed’ ” and “Request a Review” buttons from inside Re:amaze
  • Help customers while you sleep using Amazon-compatible autoresponders

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Illustration of a ChannelReply Walmart Ticket in Re:amaze

Walmart-Re:amaze Integration

  • Acknowledge orders and update shipping statuses without logging in to Walmart
  • Answer messages and track data with all of Re:amaze’s astounding support tools
  • Approve returns or cancel orders with a snap of your fingers

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Re:amaze-Shopify Integration

Re:amaze has a great integration with Shopify, but ChannelReply makes it even better.

  • Pull up more Shopify data beside each ticket, including SKUs and shipping fees
  • Get more data in dynamic variables, like billing address and total spent on the last order
  • Issue full or partial refunds, cancel while restocking, and update buyer & order info

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Illustration of a Back Market Ticket in Re:amaze with ChannelReply Custom Fields in a Response Template

Back Market–Re:amaze Integration

  • Saw your response times in half by pulling dozens of order details into your response templates
  • Make problems disappear—validate orders, upload shipping info and issue refunds without leaving Re:amaze
  • Stop logging in to Back Market just to check for new orders with our optional New Order notifications

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Illustration of a Back Market Ticket in Re:amaze with ChannelReply Custom Fields in a Response Template
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Re:amaze-Newegg Integration

  • Stun your customers with instantly personalized autoreplies and response templates
  • Answer in a flash with the help of 50+ order details next to each Newegg message
  • Empower your team to upload shipping info, cancel orders and remove items from orders

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Illustration of ChannelReply’s Etsy-Re:amaze Integration

Etsy-Re:amaze Integration

  • Email Etsy customers from Re:amaze or teleport into the conversation on Etsy
  • Complete orders on the same screen where you read messages and view order details—no more shuffling around
  • Stop using stagnant canned replies—save time with Etsy placeholders in Re:amaze response templates

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Illustration of ChannelReply’s Etsy-Re:amaze Integration
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Mobile Friendly

Shrink your support desk to the size of an iPhone! All ChannelReply features for Re:amaze are available on your smartphone or tablet.

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Instant Notifications

We’ll help you get all your marketplace notifications to your Re:amaze account, including:

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Amazon A-to-z Guarantee claims

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eBay Resolution Center notifications

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Walmart escalations

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New orders

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Everything else you need to run your business

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Integrating Back Market with Re:amaze in ChannelReply

Simple Setup

Our built-in walkthrough videos guide you through every step of setup. Integrate Re:amaze with eBay, Amazon, Shopify, Etsy, Walmart, Back Market and Newegg in minutes.

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Integrating Back Market with Re:amaze in ChannelReply
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The Perfect Ecommerce Helpdesk

Re:amaze offers some of the world’s best support tools for online stores. It only needs a little magic from ChannelReply to become the perfect ecommerce helpdesk.

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