Re:amaze Integration

Even the most amazing magician needs an assistant.

Re:amaze does a spectacular job of transforming visitors to your online store into happy customers and great reviews. To do the same thing with eBay, Amazon and Walmart buyers, it just needs a little help from ChannelReply.

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“Without ChannelReply it would be unmanageable to provide the level of satisfaction our customers expect from us.”

Howard Choi

Business Dev Manager, Golfio

Re:amaze & Amazon

Amazon Support in Re:amaze with ChannelReply

ChannelReply’s Re:amaze App with Amazon Data

Re:amaze & eBay

Shopify-eBay Integration with ChannelReply

eBay Data in ChannelReply’s Re:amaze Sidebar App

Re:amaze & Walmart

A Walmart Ticket in Re:amaze with ChannelReply Data on the Right

Walmart Data in the ChannelReply App for Re:amaze

Re:amaze & Shopify

Re:amaze & eBay Refund

Using ChannelReply to Refund an eBay Order in Re:amaze

Refunding an eBay Order with the ChannelReply App for Re:amaze

Data Beside Each Ticket

Read your customers’ minds! With contact info, order details and shipping data next to each ticket, you’ll never need to visit the marketplaces to look things up.

Illustration of an eBay Resolution Center Support Ticket from ChannelReply in Re:amaze

eBay-Re:amaze Integration

Answer eBay messages from the same screen as Amazon, Walmart, Shopify and more
Start a conversation with any eBay customer who places an order
Solve cancellations and Resolution Center cases & returns inside Re:amaze

Learn More About Our eBay Integration

Charlie Sleeping While an Owl Delivers His Amazon Messages

Re:amaze-Amazon Integration

Make Amazon data appear like magic in Re:amaze response templates and Workflows
Mark messages as “no response needed”
Help customers while you sleep using Amazon-compatible autoresponders

Learn More About Our Amazon Integration

Illustration of a ChannelReply Walmart Ticket in Re:amaze

Walmart-Re:amaze Integration

Acknowledge orders and update shipping statuses without logging in to Walmart
Answer messages and track data with all of Re:amaze’s astounding support tools
Approve returns or cancel orders with a snap of your fingers

Learn More About Our Walmart Integration

Charlie Revealing Order Info in His Magic Mirror

Re:amaze-Shopify Integration

Re:amaze has a great integration with Shopify, but ChannelReply makes it even better.

Pull up more Shopify data beside each ticket, including SKUs and shipping fees
Get more data in dynamic variables, like billing address and total spent on the last order
Issue full or partial refunds, cancel while restocking, and update buyer & order info

Learn More About Our Shopify Integration

Mobile Friendly

Shrink your support desk to the size of an iPhone! All ChannelReply features for Re:amaze are available on your smartphone or tablet.

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Instant Notifications

We’ll help you get all your marketplace notifications to your Re:amaze account, including:

Amazon A-to-z Guarantee claims

eBay Resolution Center notifications

Walmart escalations

New orders

Everything else you need to run your business

Integrating Shopify with Re:amaze in ChannelReply

Simple Setup

Our built-in walkthrough videos guide you through every step of setup. Integrate Re:amaze with eBay, Amazon, Shopify and Walmart in minutes.

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Magician Charlie Growing an Orange Tree in His Hat

The Perfect Ecommerce Helpdesk

Re:amaze offers some of the world’s best support tools for online stores. It only needs a little magic from ChannelReply to become the perfect ecommerce helpdesk.

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