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Juggling support windows can leave you with no hands free for the most important part of your business: selling. Get Amazon, eBay, Back Market, Shopify and Walmart messages in Freshdesk and you’ll only need one hand for support!
ChannelReply integrates Freshdesk with the Amazon, eBay, Back Market, Shopify and Walmart APIs. That way, you really can support everything on one screen.
Learn More About Our eBay Integration
Learn More About Our Amazon Integration
Learn More About Our Walmart Integration
Learn More About Our Shopify Integration
Learn More About Our Back Market Integration
Never Miss a Ping
ChannelReply doesn’t just make buyer messages easier to manage. You can also get all your important marketplace notifications, including:
eBay Resolution Center notifications
Walmart escalations
New orders on all five platforms
Simple Setup
Our video walkthroughs will guide you through every step of setup. Just start your free trial and follow the instructions that appear, and you’ll be done in minutes! You can also follow our written Freshdesk integration instructions or contact us anytime you need help.
Wondering about a feature we didn’t cover here? Need to know if the software meets a specific business need? See our FAQ or send us a message and we’ll be glad (no—exhilarated!) to answer your questions.
Don’t let customer service drive you mad. Use ChannelReply to combine Amazon, eBay, Back Market, Shopify and Walmart support in Freshdesk!