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When it goes well, providing great customer service is one of the most satisfying jobs on the planet. But those days where everything goes right are often outweighed by the difficult days, where there seems to be no end to...
Jul 18, 2022 12 min read
Jan 07, 2016 6 min read
Jan 13, 2016 6 min read
Jan 04, 2019 6 min read
Find the best inspirational customer service quotes to keep your team motivated,...
These 50+ facts prove service can make or break a business.
Apr 27, 2022 11 min read
Discover how a customer feedback loop can help businesses refine their service...
Apr 18, 2022 11 min read
Self-service options offer an extra layer of support for customers to find...
Apr 13, 2022 12 min read
We now integrate Zoho Desk with Amazon, eBay and more!
Apr 01, 2022 3 min read
What is customer lifetime value (CLV) and how can businesses use great...
Mar 16, 2022 12 min read
Which customer service skills make for really happy customers? We talk about...
Mar 09, 2022 12 min read
Color has a huge impact on how we perceive the world. Find...
Mar 02, 2022 12 min read
ChannelReply's Newegg integration is now live!
Feb 21, 2022 4 min read
Explore best practices for processing returns on eBay, Walmart, Shopify, and Back...
Jan 14, 2022 5 min read
Learn how to get more product reviews on Amazon with four white-hat...
Dec 29, 2021 6 min read
Learn how an ecommerce helpdesk can help you stay on top of...
Dec 23, 2021 5 min read
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