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How to Solve 3 Huge Problems with eBay Messaging How to Solve 3 Huge Problems with eBay Messaging
Published at Mar 22, 2017.
Few things waste a seller’s time like eBay messaging. My Messages just isn’t designed for a high-volume business. Eventually, you find yourself too time-poor to expand your operation, or your profits get devoured by your support team’s wages. Here are the...
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5 Ways to Increase Sales on Amazon 5 Ways to Increase Sales on Amazon
Published at Mar 16, 2017.
If you run an ecommerce business, asking yourself how to increase sales on Amazon should be a daily exercise. Here are 5 concrete ways to boost your top line. 1. Optimize Your Listings for Amazon Search If you’ve created your own listings,...
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How to Deal with Weird Number & Finance Requests from eBay Buyers How to Deal with Weird Number & Finance Requests from eBay Buyers
Published at Mar 03, 2017.
Just when you think you’re going to have a nice, normal day of work, you find out an eBay buyer wants something totally unexpected: a discount, a VAT receipt, or even your phone number. Here’s what to do about some...
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Why Amazon Feedback Requests Are Awesome Why Amazon Feedback Requests Are Awesome
Published at Feb 06, 2017.
The idea of sending a customer an Amazon feedback request makes a lot of sellers nervous. What if you remind an unhappy buyer that they wanted to leave a negative review? Is it really worth it? We say yes. When done...
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How to Deal with Weird Return and Refund Requests from eBay Buyers How to Deal with Weird Return and Refund Requests from eBay Buyers
Published at Jan 31, 2017.
An eBay buyer who wants to return an item they ordered—or worse, one who wants a refund without returning it—is always a pain. However, returns and refunds are part of the business. Knowing how to handle even the most unusual...
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Is Fulfillment by Amazon (FBA) Worth It? Is Fulfillment by Amazon (FBA) Worth It?
Published at Jan 24, 2017.
Is Amazon FBA worth it? It’s a tough question, so we couldn’t resist trying to find a concrete answer. Let’s break down the pros and cons of Fulfillment by Amazon: Taxes A U.S. seller’s first concern should always be keeping Uncle Sam...
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How to Deal with Weird Auction Requests from eBay Buyers How to Deal with Weird Auction Requests from eBay Buyers
Published at Jan 17, 2017.
It’s an awesome feeling when bidders dogpile your auction. It’s not so awesome when your eBay buyer wants to withdraw their bid or makes some weird request that could throw off the whole process. Here’s how to handle some of...
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How to Deal with Weird Payment Requests from eBay Buyers How to Deal with Weird Payment Requests from eBay Buyers
Published at Jan 16, 2017.
Most buyers are happy to pay through eBay using PayPal at the time of purchase. However, the occasional eBay buyer wants to pay on their own terms. Here are the most common scenarios—and how to handle each one. Answering buyers doesn’t...
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How to Deal with Weird Shipping & Delivery Requests from eBay Buyers How to Deal with Weird Shipping & Delivery Requests from eBay Buyers
Published at Jan 12, 2017.
Occasionally, an eBay buyer just isn’t happy with going through the normal shipping process. Maybe they want a faster method than you offer, or to have the item shipped to a different address, or to pick it up in person....
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Dealing with Unusual Amazon Buyer Requests Dealing with Unusual Amazon Buyer Requests
Published at Jan 04, 2017.
When an Amazon buyer wants you to do something out of the ordinary, it can be tough to figure out how to respond. Here are answers to the questions that confuse us all when we first hear them. By the way,...
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