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Customer service has huge implications for businesses, and always has. Most of us have encountered poor customer service at one time or another. Whether the issue was completely preventable by the staff who were there at the time or it...
Apr 27, 2022 11 min read
Jan 07, 2016 6 min read
Jan 13, 2016 6 min read
Jan 04, 2019 6 min read
These 50+ facts prove service can make or break a business.
Discover how a customer feedback loop can help businesses refine their service...
Apr 18, 2022 11 min read
Self-service options offer an extra layer of support for customers to find...
Apr 13, 2022 12 min read
We now integrate Zoho Desk with Amazon, eBay and more!
Apr 01, 2022 3 min read
What is customer lifetime value (CLV) and how can businesses use great...
Mar 16, 2022 12 min read
Which customer service skills make for really happy customers? We talk about...
Mar 09, 2022 12 min read
Color has a huge impact on how we perceive the world. Find...
Mar 02, 2022 12 min read
ChannelReply’s Newegg integration is now in open beta!
Feb 21, 2022 4 min read
Explore best practices for processing returns on eBay, Walmart, Shopify, and Back...
Jan 14, 2022 5 min read
Learn how to get more product reviews on Amazon with four white-hat...
Dec 29, 2021 6 min read
Learn how an ecommerce helpdesk can help you stay on top of...
Dec 23, 2021 5 min read
Back Market is hands-down the world’s best marketplace for used and refurbished...
Dec 01, 2021 3 min read
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