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Freshdesk Pricing Plans Explained: Rates, Features and More Freshdesk Pricing Plans Explained: Rates, Features and More
Published at Aug 16, 2017.
Freshdesk pricing plans are among the most affordable of any helpdesk. But even so, are the features worth the cost? And if so, does one fit your business? We’ve put together a quick overview of each plan below. We recommend reading...
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How to Set Up a Professional eBay Helpdesk How to Set Up a Professional eBay Helpdesk
Published at Aug 09, 2017.
Anyone who’s sold on eBay for long has felt the need for a real eBay helpdesk. When you have unhappy customers messaging you every day, the tools in My eBay (a signature and an out-of-office reply) aren’t nearly enough to...
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eBay Fees vs. Amazon Fees eBay Fees vs. Amazon Fees
Published at Aug 08, 2017.
The contest of eBay fees vs. Amazon fees has a winner: most of the time, eBay charges less. Amazon generally charges 15%, while eBay and PayPal usually charge about 12% + $0.30 per transaction. But selling on Amazon can occasionally...
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6 Tips on Writing Amazon Product Descriptions 6 Tips on Writing Amazon Product Descriptions
Published at Aug 01, 2017.
Mastering the art of Amazon product description writing will improve both your search rankings and conversions. But how do you write something that appeals to search engines and buyers? It turns out that best practices for Amazon product descriptions are not...
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10-Step Guide to Selling Professionally on Amazon 10-Step Guide to Selling Professionally on Amazon
Published at Jul 21, 2017.
So, you’ve decided to launch your own Amazon business. Wise choice! This guide to selling on Amazon covers the 10 most important steps so you can start making money ASAP—and then build a lasting business. 1. Get Some Experience Tandem training jump:...
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5 Awesome Amazon Business Models, Step by Step 5 Awesome Amazon Business Models, Step by Step
Published at Jul 19, 2017.
Want to make a living selling on Amazon? These five Amazon business models work for thousands of sellers. Just pick the strategy you like most! 1. Reselling Buy Low, Sell High Since they're selling new products and have names distinct from the product's...
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Is Customer Relationship Management Worth the Investment in Ecommerce? Is Customer Relationship Management Worth the Investment in Ecommerce?
Published at Jul 11, 2017.
If you sell online, you’ve probably heard of ecommerce customer relationship management. Everyone seems to think it’s essential. But what is it, and will it provide any real return on investment? What Is Customer Relationship Management? Customer relationship management (CRM) is the...
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Freshdesk Integration Now Available Freshdesk Integration Now Available
Published at Jul 06, 2017.
We’re happy to announce that we now support Freshdesk integration with Amazon and eBay. Freshdesk users can finally handle all their customer service on one screen! All Your Marketplace Messages in Freshdesk ChannelReply lets you receive and reply to Amazon and eBay...
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How to Get More Amazon Feedback How to Get More Amazon Feedback
Published at Jun 27, 2017.
Few things are more discouraging than a row of competitors with better ratings than you. Almost nobody will buy from you if you don’t have enough feedback, and hardly anyone who does buy bothers to rate you. How can you...
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The eBay Defect Rate: What It Is, Penalties, and Management Strategies The eBay Defect Rate: What It Is, Penalties, and Management Strategies
Published at Jun 23, 2017.
Your eBay defect rate is the single most important metric you have to worry about as a seller. If it gets bad, you can expect search penalties, selling limitations, store downgrades, and even higher fees. Knowing how to keep yours...
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