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14 Vital Customer Service Skills

Which customer service skills make for really happy customers? We talk about...

Mar 09, 2022 Dot Separator 12 min read

Color Psychology in Marketing and Branding

Color has a huge impact on how we perceive the world. Find...

Mar 02, 2022 Dot Separator 12 min read

Newegg
Zendesk

Newegg Integration Now Available

ChannelReply's Newegg integration is now live!

Feb 21, 2022 Dot Separator 4 min read

Guide to Marketplace Returns & Refunds

Explore best practices for processing returns on eBay, Walmart, Shopify, and Back...

Jan 14, 2022 Dot Separator 5 min read

How to Get More Product Reviews on Amazon

Learn how to get more product reviews on Amazon with four white-hat...

Dec 29, 2021 Dot Separator 6 min read

eBay
Amazon

The Top 5 Ecommerce Helpdesks for Growing Your Business in 2022

Learn how an ecommerce helpdesk can help you stay on top of...

Dec 23, 2021 Dot Separator 5 min read

Back Market
Zendesk

Why You Should Sell on Back Market

Back Market is hands-down the world’s best marketplace for used and refurbished...

Dec 01, 2021 Dot Separator 3 min read

Back Market
Zendesk

Back Market Integration Now Available

Our Back Market integration is now available for six helpdesks!

Nov 06, 2021 Dot Separator 5 min read

Amazon

How to Get Seller Feedback on Amazon

Are you looking to learn how to get seller feedback on Amazon...

Oct 25, 2021 Dot Separator 4 min read

Walmart
Zendesk

5 Tips on Handling Walmart Fulfillment Demands for Marketplace Sales

Jake Rheude of Red Stag Fulfillment offers tips and strategies for winning...

Aug 21, 2021 Dot Separator 7 min read

Amazon

How the Amazon Request a Review Button Works

Any seller can safely use the Amazon Request a Review button to...

Jun 09, 2021 Dot Separator 5 min read

The 10 Best Shopify Business Models

Ready to build an online store, but not sure what kind of...

May 11, 2021 Dot Separator 12 min read