Thousands of merchants trust ChannelReply to speed up customer service.
Support all your online shoppers from a single helpdesk.
Save countless hours.
Answer everything from one screen.
Connect all your marketplaces with your Zendesk, Freshdesk, Help Scout, Gorgias, Re:amaze or Zoho Desk account in minutes. Watch every buyer message come in with order details displayed on the side. Then answer everything from one screen—it’s that simple.
“ChannelReply was a no-brainer choice for us. A 5-minute setup for hours of fastidious
clicks saved for our customer service agents.”
Alan Billi | VP,
Global IT & Marketing,
Quiksilver
Your customers are demanding, so we make supporting them easy.
By using powerful tools like automated replies, business rules, and custom-built filters, you can provide personalized support with a fraction of the normal time and effort. That means you can help more customers with a small but mighty team.
“ChannelReply connects us with hundreds of thousands of consumers across the world. ... Without it, we would not be able to provide the excellent service that we're able to offer today.”
Jennifer Lee |
Director of Project Management - Integrations, Thrasio
Spend more time selling.
Cut your response time dramatically by having all your customer information in one hub. ChannelReply gives you the tools to turn issues around swiftly so you can get back to selling!
“ChannelReply has helped us improve our customer experience by consolidating all our
customer messages in one place. It has been crucial to our growth.”
Wondering about a feature we didn’t cover here? Need to know if the
software meets a specific business need? Send us a
message and we’ll be glad (no—exhilarated!) to answer your questions.
Amazon
eBay
Shopify
Walmart
Back Market
Zendesk
Freshdesk
Help Scout
Gorgias
Re:amaze
Zoho Desk
Help Center
FAQ
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