Stop constantly logging in and out of your marketplace accounts.
The old way.
The new way.
What ChannelReply does.
Answer everything from one screen.
Connect all your marketplaces with your Zendesk, Freshdesk, Help Scout, Gorgias or Re:amaze account in minutes. Watch every buyer message come in with order details displayed on the side. Then answer everything from one screen—it’s that simple.
“ChannelReply was a no-brainer choice for us. A 5-minute setup for hours of fastidious
clicks saved for our customer service agents.”
Alan Billi | VP, Global IT & Marketing,
Quiksilver
Your customers are demanding, so we make supporting them easy.
By using powerful tools like automated replies, business rules, and custom-built filters, you can provide personalized support with a fraction of the normal time and effort. That means you can help more customers with a small but mighty team.
*Exact capabilities will depend on your helpdesk. Some supported helpdesks may not offer all of these features.
“Without ChannelReply it would be unmanageable to provide the level of satisfaction our
customers expect from us.”
Howard Choi | Business Dev Manager, Golfio
Spend more time selling.
Cut your customer response time in half by having all your customer information in one hub. ChannelReply gives you the tools to speedily turn around issues, so you can get back to selling!
“ChannelReply has helped us improve our customer experience by consolidating all our
customer messages in one place. It has been crucial to our growth.”
Amazon
eBay
Shopify
Walmart
Zendesk
Freshdesk
Help Scout
Gorgias
Re:amaze