How to Manage Your Payment Info in ChannelReply

Paying for ChannelReply is simple. All you need to do is log in to your account, go to “Billing Details,” and enter your payment info. Step-by-step instructions and screenshots are available below.

Notes: Click on any image to view it at full size. Last updated 8/10/2020.

How to Enter Your Payment Info

Sign in to ChannelReply. Then click “Billing Details.”

Billing Details in the Left-Hand Menu in ChannelReply

A popover will appear. Click “Payment Methods.”

Payment Methods Button in Chargebee Popover

Select your payment method. We accept credit cards (Visa, MasterCard, American Express, Discover, JCB, and Diners Club), PayPal, and ACH (direct debit).

Choose Credit Card, PayPal, or ACH

For credit card, enter your payment details, then click “Add.”

Add Credit Card to ChannelReply Account

For PayPal, click “PayPal Checkout.” Follow the prompts in the PayPal popup window that appears.

PayPal Checkout for ChannelReply

Please note that PayPal may not allow you to pay for subscriptions with your PayPal balance. However, you can always use your connected payment methods.

For ACH, enter your payment details and click “Proceed to Review.” Follow any further instructions that appear.

Direct Debit Checkout for ChannelReply

That’s all there is to it! Once your details are saved, your payments will be made automatically for as long as you stay subscribed and the details remain valid. If you are currently in your free trial, the first payment will occur as soon as the free trial ends, and messaging will not be interrupted.

You can return to Billing Details to update your payment info and subscription anytime.

How to Update Your Payment Info

Once you've added your payment info, you can update your payment method or add a backup anytime. Log in to your account and click “Billing Details” on the left.

Billing Details in the Left-Hand Menu in ChannelReply

Then click “Payment Methods.”

Payment Methods Button

To add a backup payment method, click “Add New.”

Add Backup Payment Method

To edit or remove any payment method, simply click on it, then choose the desired action.

Edit or Remove Payment Method

We really appreciate your business! If you have any questions or need help, please contact us and we’ll be happy to assist you.

What People Say About Us

Start 14 Days Free. No Credit Card Required.
Start Free Trial