What Kinds of Attachments Can I Use When Replying to Amazon Customers?

You can send one or more attachments to a buyer. You can also receive attachments from buyers. Images larger than 10MB may be compressed to enable delivery.

The following document formats are supported:

  • Text files (.txt)
  • PDFs (.pdf)
  • Word documents (.doc and .docx)
  • Image files (.jpg, .gif, .tiff, .bmp, and .png)

Note: Amazon may remove any attachment that contains inappropriate content.

Last updated 2/21/2019.

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