ChannelReply Blog

Amazon Seller Protection Amazon Seller Protection
Published at Oct 27, 2015.
Amazon has received plenty of criticism for not protecting its sellers. However, it probably doesn’t deserve that reputation. Many who say Amazon seller protection doesn’t exist just don’t understand how the rules work, as seen in forum threads like this. So...
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A Quick Guide to eBay Seller Protection A Quick Guide to eBay Seller Protection
Published at Oct 22, 2015.
It’s commonly believed that eBay seller protection is nonexistent. That’s not true. While buyers get the better end of the bargain, eBay has several policies in place to protect sellers. Understanding these policies is as important to being a seller as knowing your...
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The Top 5 Benefits of Relationship Marketing The Top 5 Benefits of Relationship Marketing
Published at Oct 20, 2015.
It seems like everyone’s talking about the benefits of relationship marketing. But just what does it mean, and how can it help your business? Let's start with the basics: Last updated 9/28/2018. The Definition of Relationship Marketing Relationship marketing is anything designed to keep...
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Where to Sell Stuff Online: 5 Great Options Where to Sell Stuff Online: 5 Great Options
Published at Oct 15, 2015.
Everyone knows that you can use the internet to make money off your old things. It also seems like a thousand new online businesses spring up every day. With such a bewildering array of websites available, figuring out where to...
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5 Steps to Creating a Good Ecommerce Return Policy 5 Steps to Creating a Good Ecommerce Return Policy
Published at Oct 13, 2015.
Many shoppers are still nervous about buying online. They worry the seller may be a con artist, the item won't meet expectations, and the courier will use the package as a punching bag. Creating a reassuring ecommerce return policy can...
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A Quick Guide to eBay Returns for Sellers A Quick Guide to eBay Returns for Sellers
Published at Oct 09, 2015.
eBay returns procedure can take a while to figure out. Their sellers' guide to returns links all over the place to thousands of words of explanations, and updates in 2018 have changed a lot. We’re here to give you a quick overview...
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A Quick Guide to Amazon Seller Return Policy A Quick Guide to Amazon Seller Return Policy
Published at Oct 06, 2015.
Amazon seller return policy seems convoluted at first. They have different policies for just about every category, and keeping everything straight can feel impossible. This quick guide will help you understand when and why you will need to process an...
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What Exceptional Customer Service Means What Exceptional Customer Service Means
Published at Oct 01, 2015.
“Exceptional customer service” is a term that gets tossed around a lot. Companies claim that they strive to provide it, and the rare happy customer raves about receiving it. But what does it really mean? Last updated 4/11/2018. The Meaning of “Exceptional” Merriam-Webster...
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4 of Our Best Online Customer Service Tips 4 of Our Best Online Customer Service Tips
Published at Sep 29, 2015.
We’ve been selling online via eBay, Amazon, and our own websites for years now. If we’ve learned one thing, it’s that keeping your customers happy does more for your business than any multimillion-dollar marketing plan. But how do you do that? We...
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How to Get a Great eBay Feedback Score How to Get a Great eBay Feedback Score
Published at Sep 25, 2015.
Your eBay feedback score matters. The higher and more positive your feedback score, the more trustworthy you look to buyers, and the more sales you make. Here’s how the system works and how to send your own score through the...
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