5 Core Principles of a Successful Customer Service Strategy
Published at Dec 11, 2015.
Whether you’re a one-man eBay business or a Fortune 500 company’s Director of Customer Satisfaction, a sound customer service strategy is critical to your success. Much of your reputation, customer retention, sales, and ultimately profits all depend on it.
Improved Zendesk Integrations
Published at Dec 08, 2015.
We have just released major improvements to our eBay- and Amazon-Zendesk integrations. Amazon integration is now fully functional, eBay setup is faster and more intuitive, updated video instructions make every step clear, and our new app gives you powerful ticket...