How the Amazon Refund Policy Works
Published at Mar 02, 2016.
Both buyers and sellers need to understand Amazon refund policy if they want to avoid unpleasant surprises. Yet the system is immensely complicated, filled with one what-if after another. Who wants to spend hours reading through every detail?
We decided to...
What eBay Teaches Us About CRM
Published at Feb 26, 2016.
eBay has an extremely loyal customer base, ranking #2 for customer loyalty among online retailers. This left us wanting to know—just what is the eBay CRM strategy? How is it they’ve made their customers love them so much?
Here’s our analysis...