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Determining Shipping and Handling Costs

Shipping and handling costs can seem like a real mystery when you...

Jun 10, 2016 Dot Separator 4 min read

Is Using Free USPS Boxes the Cheapest Way to Ship?

The USPS free boxes program can be extremely tempting for anyone looking...

Jun 07, 2016 Dot Separator 2 min read

A Quick Guide to Online Sales Tax

If anything scares people away from starting their own online business, it’s...

May 30, 2016 Dot Separator 6 min read

Desk by Salesforce Integration Now Available

After months of development, we’re proud to offer integration with a new...

May 04, 2016 Dot Separator 2 min read

Packaging Costs for Selling Online

Packaging costs are often hidden financial drains for online sellers. Meeting eBay...

Apr 21, 2016 Dot Separator 5 min read

Take Control of Your eBay Messages

The standard eBay messaging system works well for small-time sellers: you receive...

Apr 14, 2016 Dot Separator 2 min read

4 Ways to Reach Gen C

Gen C is the dominant power on the Internet. They decide what...

Apr 11, 2016 Dot Separator 5 min read

4 Defining Traits of Generation C

Generation C has more of an impact on the business world than...

Apr 11, 2016 Dot Separator 5 min read

From eBay Sellers to SaaS Startup: ChannelReply’s Story

When we began as Cooper Square Ventures, we had a simple vision...

Apr 05, 2016 Dot Separator 3 min read

Effective Communication in Customer Service

Effective customer communication is the most important aspect of the business-to-consumer relationship....

Mar 31, 2016 Dot Separator 5 min read

4 of Today’s Best Ecommerce Business Ideas 

Anyone can create an online store and put something up for sale...

Mar 28, 2016 Dot Separator 4 min read

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eBay and Amazon Mobile Apps: Answer Customers Faster

One of the most important things for ecommerce customer service is responding...

Mar 24, 2016 Dot Separator 5 min read