ChannelReply Blog

Online Business Ideas for Any Skillset Online Business Ideas for Any Skillset
Published at Sep 21, 2016.
When you tell people you want to start a home-based business, they probably say you’re crazy. But it’s not crazy—it’s not even that hard! Most of our staff here at ChannelReply works from home, and if we can do it,...
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Top CRM Zendesk Offers Basic Amazon & eBay Integrations Free Top CRM Zendesk Offers Basic Amazon & eBay Integrations Free
Published at Sep 19, 2016.
The Zendesk CRM just got even better. On September 14, 2016, the Zendesk team announced new free integrations with eBay, Amazon, and Trustpilot. This is part of a larger goal to make Zendesk integrate with absolutely everything involved with customer...
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xSellco Helpdesk (formerly XSellco Fusion) vs. ChannelReply xSellco Helpdesk (formerly XSellco Fusion) vs. ChannelReply
Published at Sep 07, 2016.
xSellco Helpdesk (formerly XSellco Fusion) was touted as the best ecommerce helpdesk available. Now, it’s a legacy product, and xSellco appears to have dropped all advertising for it. It’s no surprise many of their customers want to know how ChannelReply stacks up. Both...
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Master eBay SEO and the Cassini Search Engine Master eBay SEO and the Cassini Search Engine
Published at Aug 31, 2016.
Gone are the days of listing an item on eBay and waiting for someone to buy it. Ever-increasing competition means you must learn how eBay SEO works to compete—and that means understanding their Cassini search engine. Ready to get lightyears ahead...
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Creating an Amazon SEO Strategy? Forget Everything You Know. Creating an Amazon SEO Strategy? Forget Everything You Know.
Published at Aug 22, 2016.
Many sellers ignore the need for an Amazon SEO strategy. One of the most popular reasons to sell on Amazon is to avoid doing your own SEO, after all! But with active sellers numbering in the millions, you can’t just...
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Do You Have to Pay to Sell on Amazon? Do You Have to Pay to Sell on Amazon?
Published at Aug 17, 2016.
Question: Does it cost money to sell on Amazon? Answer: Only if you successfully sell something or sign up for a Professional account. When Does It Cost Money to Sell on Amazon? It depends on the selling plan you choose when you sign...
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Do You Have to Pay to Sell on eBay? Do You Have to Pay to Sell on eBay?
Published at Aug 16, 2016.
Question: Does it cost money to sell on eBay? Answer: Not up front. (At least, not most of the time.) But you will have to pay if you sell something. Last updated 6/22/2018. When Does It Cost Money to Sell on eBay? Usually, eBay...
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7 Multi-channel Software Solutions for eBay and Amazon Sellers 7 Multi-channel Software Solutions for eBay and Amazon Sellers
Published at Aug 15, 2016.
Freedom to sell on multiple websites is one of the biggest advantages of ecommerce. But when you’re selling on eBay and Amazon and more besides, the complexities of each channel can make you feel like you’re running seven businesses instead of...
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5 Steps to Creating an Effective Customer Service Policy 5 Steps to Creating an Effective Customer Service Policy
Published at Aug 10, 2016.
A customer service policy is a set of goals and guidelines for interactions with customers. A well-written and well-enforced one will give your company an edge over the competition. Bad ones are nothing more than red tape. So, how do you...
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How to Start an eBay Business How to Start an eBay Business
Published at Aug 08, 2016.
Maybe you’ve been using eBay for a while and feel like you could make a living there. Maybe you just want to work from home and heard eBay’s a good place to do that. Whatever the reason, you’ve found yourself...
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