ChannelReply Blog

2 Faster & Easier Ways to Answer eBay Messages 2 Faster & Easier Ways to Answer eBay Messages
Published at Oct 26, 2016.
eBay messages can be a pain to manage. Raise your hand if you’ve ever been in this situation: You get the exact same question five times in one hour. After typing out the answer to the first three, you start going...
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I’m Sick of Reply Manager. Is There an Alternative? I’m Sick of Reply Manager. Is There an Alternative?
Published at Oct 20, 2016.
Ever since the disastrous October update, eBay and Amazon sellers have been looking for a Reply Manager alternative. It’s no surprise given reviews like the following from WebRetailer: That sounds almost as fun as the Windows 10 Anniversary Update. So what...
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Best Practices for Selling Cars on eBay Best Practices for Selling Cars on eBay
Published at Oct 03, 2016.
Selling cars on eBay can really boost your dealership’s business. Someone buys a car or truck through the website once every three minutes. You'd be crazy to not want a piece of that! This fast-paced market is just one of the many...
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An Overview of Desk.com Pricing Plans An Overview of Desk.com Pricing Plans
Published at Sep 28, 2016.
Desk.com pricing can seem a little high at first glance. Are the service plans really worth the cost? We’ve previously reviewed Zendesk pricing plans and determined that they can easily give you a high ROI if you pick the right plan....
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Online Business Ideas for Any Skillset Online Business Ideas for Any Skillset
Published at Sep 21, 2016.
When you tell people you want to start a home-based business, they probably say you’re crazy. But it’s not crazy—it’s not even that hard! Most of our staff here at ChannelReply works from home, and if we can do it,...
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Top CRM Zendesk Offers Basic Amazon & eBay Integrations Free Top CRM Zendesk Offers Basic Amazon & eBay Integrations Free
Published at Sep 19, 2016.
The Zendesk CRM just got even better. On September 14, 2016, the Zendesk team announced new free integrations with eBay, Amazon, and Trustpilot. This is part of a larger goal to make Zendesk integrate with absolutely everything involved with customer...
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xSellco Helpdesk (formerly XSellco Fusion) vs. ChannelReply xSellco Helpdesk (formerly XSellco Fusion) vs. ChannelReply
Published at Sep 07, 2016.
xSellco Helpdesk (formerly XSellco Fusion) was touted as the best ecommerce helpdesk available. Now, it’s a legacy product, and xSellco appears to have dropped all advertising for it. It’s no surprise many of their customers want to know how ChannelReply stacks up. Both...
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Master eBay SEO and the Cassini Search Engine Master eBay SEO and the Cassini Search Engine
Published at Aug 31, 2016.
Gone are the days of listing an item on eBay and waiting for someone to buy it. Ever-increasing competition means you must learn how eBay SEO works to compete—and that means understanding their Cassini search engine. Ready to get lightyears ahead...
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Creating an Amazon SEO Strategy? Forget Everything You Know. Creating an Amazon SEO Strategy? Forget Everything You Know.
Published at Aug 22, 2016.
Many sellers ignore the need for an Amazon SEO strategy. One of the most popular reasons to sell on Amazon is to avoid doing your own SEO, after all! But with active sellers numbering in the millions, you can’t just...
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Do You Have to Pay to Sell on Amazon? Do You Have to Pay to Sell on Amazon?
Published at Aug 17, 2016.
Question: Does it cost money to sell on Amazon? Answer: Only if you successfully sell something or sign up for a Professional account. When Does It Cost Money to Sell on Amazon? It depends on the selling plan you choose when you sign...
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