ChannelReply Blog

How to Change or Remove Feedback on eBay How to Change or Remove Feedback on eBay
Published at Dec 28, 2016.
Not sure how to change feedback on eBay, or even if it’s possible? You’ve come to the right place. Let’s get straight to the answers.Last updated 3/26/2020.Buyers: Can I Change eBay Feedback I’ve Left?Yes, but only if the seller asks...
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The Right Way to Use Amazon Feedback The Right Way to Use Amazon Feedback
Published at Dec 23, 2016.
Amazon feedback is badly misunderstood. By learning how it works, buyers can make it easier for each other to identify good and bad sellers, while good sellers can earn the public’s trust—not to mention more money! This article covers topics important...
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Will eBay’s Plans for 2017 Threaten Amazon? Will eBay’s Plans for 2017 Threaten Amazon?
Published at Dec 16, 2016.
Amazon dominated the ecommerce space in 2016, with market capitalization of $292.6 billion compared to eBay’s $27.9 billion this past May. But some new improvements and expansions could make eBay 2017’s greatest success story. Here’s what they’re planning—and the effect...
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Amazon’s Aggressive Plans for 2017: Facts, Predictions, Rumors Amazon’s Aggressive Plans for 2017: Facts, Predictions, Rumors
Published at Dec 14, 2016.
Amazon opened this week with its stock valued at $766.40 per share. That represents an incredible 152.1% increase over two years prior. No one can doubt the company’s strength today—but will Jeff Bezos and crew make Amazon 2017’s king of ecommerce? Almost...
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7 Ecommerce Helpdesks Compatible with eBay and Amazon 7 Ecommerce Helpdesks Compatible with eBay and Amazon
Published at Dec 08, 2016.
eBay and Amazon sellers looking for an ecommerce helpdesk once had few options. That’s finally changing. New developers have mastered the marketplace APIs, and the old standbys have some serious competition. Here are some of the old and the new: Last...
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Respond to Negative eBay Feedback without Making Things Worse Respond to Negative eBay Feedback without Making Things Worse
Published at Dec 06, 2016.
Your eBay feedback score is the heart and soul of your business. Whenever someone leaves a bad review on your profile, it will ruin your day—and possibly much more. Knowing how to respond to negative feedback on eBay can stop...
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6 Important Truths about Customer Service Emails 6 Important Truths about Customer Service Emails
Published at Dec 02, 2016.
Your customer service emails decide whether people will sing your company’s praises or abandon you for the competition. One positive email interaction can net you dozens of new customers; a bad one can drive away hundreds. This is especially true...
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Crushing It with Amazon Buyer-Seller Messages Crushing It with Amazon Buyer-Seller Messages
Published at Nov 30, 2016.
Amazon Buyer-Seller Messages let buyers and sellers communicate in security and privacy. However, they have a lot of restrictions. Here are the details you really need to know—and how to make the most of them if you’re a seller. Where to...
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Top eBay Solutions and Seller Tools Top eBay Solutions and Seller Tools
Published at Nov 22, 2016.
The Internet is drowning in eBay seller tools. Many have negative reviews, haven’t been updated since 2012, or just plain look sketchy. Only a handful of eBay solutions have proven themselves with positive reviews and regular updates. Here are some of...
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How to Take Photos for Amazon Like a Pro How to Take Photos for Amazon Like a Pro
Published at Nov 21, 2016.
Learning how to take photos for Amazon takes more time and patience than taking photos for eBay. Amazon has stricter requirements to create a more professional and uniform look to their listings. However, you don’t need to hire a pro...
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