ChannelReply Blog

Which Service Provider Should You Use for Your Amazon Email Account? Which Service Provider Should You Use for Your Amazon Email Account?
Published at Jul 01, 2016.
Anyone who’s sold more than a few items on Amazon has had to deal with barrages of Amazon email. And when customers start pounding on your door demanding answers, you have to reply ASAP if you don’t want that horde...
Read more
Easier Customer Service for eBay & Amazon with Zendesk Easier Customer Service for eBay & Amazon with Zendesk
Published at Jun 27, 2016.
For online sellers, providing great customer service for eBay and Amazon is a top priority. You just can’t afford negative reviews. So if you’re falling behind on support, it’s time to look for a way to make your job easier—and...
Read more
The Full Cost of Selling on Amazon The Full Cost of Selling on Amazon
Published at Jun 23, 2016.
Amazon has one of the most complicated fee structures known to mankind. It’s as if they want the question “What does it cost to sell on Amazon?” to be completely unanswerable. But you need the answer to turn a profit! To determine...
Read more
The Full Cost of Selling on eBay The Full Cost of Selling on eBay
Published at Jun 16, 2016.
What does it cost to sell on eBay? Many will point to the final value fee of 10% and say that’s it. However, that’s a grossly oversimplified answer. There are tons of hidden costs and fees involved in selling on eBay....
Read more
Become a Seller Cyborg: 3 Amazon Seller Tips to Increase Sales Become a Seller Cyborg: 3 Amazon Seller Tips to Increase Sales
Published at Jun 14, 2016.
Finding sustainable success when selling on Amazon can feel like getting a bullseye in darts: you’re not sure how to do it, and it’s frustrating to see how easy others make it look. The Internet’s chief exports are cat videos...
Read more
Determining Shipping and Handling Costs Determining Shipping and Handling Costs
Published at Jun 10, 2016.
Shipping and handling costs can seem like a real mystery when you first start selling long-distance. It’s tempting to just charge $4.99 on everything and call it a day. That’s a sure way to sink your business. If you want to...
Read more
Is Using Free USPS Boxes the Cheapest Way to Ship? Is Using Free USPS Boxes the Cheapest Way to Ship?
Published at Jun 07, 2016.
The USPS free boxes program can be extremely tempting for anyone looking for the cheapest way to ship, especially eBay and Amazon sellers. Why spend money on boxes when someone is just giving them away for free? Last updated 4/6/2018. Wait—Don’t Order...
Read more
A Quick Guide to Online Sales Tax A Quick Guide to Online Sales Tax
Published at May 30, 2016.
If anything scares people away from starting their own online business, it’s handling the legal stuff. One of the most intimidating issues is online sales tax. How are you going to deal with the laws for your own state, plus...
Read more
Desk by Salesforce Integration Now Available Desk by Salesforce Integration Now Available
Published at May 04, 2016.
After months of development, we’re proud to offer integration with a new CRM: Desk.com. The famed helpdesk software now works as a customer service platform for Amazon and eBay sellers. Last updated 5/14/2018. Connecting Desk.com to eBay and Amazon Salesforce’s Desk.com is well-known...
Read more
Packaging Costs for Selling Online Packaging Costs for Selling Online
Published at Apr 21, 2016.
Packaging costs are often hidden financial drains for online sellers. Meeting eBay or Amazon packaging standards can use up a lot of boxes, tape, and cushioning, and all too many start their online selling businesses without considering these expenses. So, what...
Read more

What People Say About Us

Start 14 Days Free. No Credit Card Required.
Start Free Trial