ChannelReply Blog

xSellco Alternatives & Competitors

Published at Dec 19, 2017.

If you’re looking for xSellco competitors, you don’t just need any helpdesk or repricer. You need heavy-duty, multichannel ecommerce tools that won’t break the bank half as badly. Here are some of the best alternatives to each of xSellco’s products:

Last updated 5/25/2021.

eDesk by xSellco Alternatives

The top four alternatives to xSellco's eDesk are ZendeskFreshdeskGorgias, and Re:amaze.

1. Zendesk

Zendesk Home

Battle-hardened, well-designed, and stable as a mountain, Zendesk is the helpdesk our own support team uses. Its flexible pricing plans can provide massive savings over using xSellco's eDesk.

Select ecommerce customer service integrations:

You can view the Zendesk App Directory here to see more of their integrations.

Zendesk comes with a 30-day free trial. Try it here.

2. Freshdesk

Freshdesk Home

Freshdesk is a solid Zendesk and xSellco alternative. It competes best on price: Its Sprout plan is truly free service desk software. And at $15/agent/month, Blossom has the best price we've ever seen for a full-featured ecommerce helpdesk plan. Freshdesk almost always offers the same features as other helpdesks for less.

Freshdesk's ecommerce customer service integrations include:

To see what else they can connect, visit the Freshdesk Marketplace.

Freshdesk offers a 21-day free trial of their Forest plan.

3. Gorgias

Gorgias Home

Gorgias was built specifically as a helpdesk for online stores. Its integrations with ShopifyMagento and BigCommerce are absolutely flawless. 

Gorgias gives you control over live chats with customers as they move through your e-store's sales funnel. Plus, you get tons of data about your customers and their orders on each support interaction.

On top of that, Gorgias can support your customers on other channels, including:

  • Email, Facebook, Instagram
  • eBay, Amazon and Walmart with ChannelReply

A Twitter integration is also planned for the near future.

See the Gorgias integrations page for more or start your free trial of Gorgias.

4. Re:amaze

Re:amaze Home

Re:amaze is the most well-rounded ecommerce helpdesk we’ve found. Its marketplace support is easily on par with Zendesk or Freshdesk. Throw in a Shopify integration second only to Gorgias’s and an awesome mobile app, and it’s a good choice for almost any seller.

Some ecommerce channels supported by Re:amaze include:

More integrations are available in the Re:amaze integrations page.

Try Re:amaze for free here.

Want to get a more detailed feature comparison of eDesk vs. Zendesk, Freshdesk, Gorgias and Re:amaze? See our in-depth reviews of eDesk alternatives.

xSellco Repricer Alternatives

xSellco offers an Amazon repricer that uses predefined rules to react to competitor prices. It also has secondary integrations for replicating those prices on other platforms like eBay. That’s all great—but it’s far from the only software to do that.

Here are three of the best xSellco Repricer competitors:

1. SellerActive

SellerActive Home

SellerActive is a purpose-built multichannel repricer. It supports Amazon, eBay, Walmart, Newegg, and even online stores built with tools like BigCommerce. With an average success rate of 72% for claiming the Amazon Buy Box, it's one of the best tools available for driving up your sales and your profits.

2. Feedvisor

Feedvisor Home

Feedvisor’s repricer aggregates colossal amounts of market data from within and without your company. Then it uses high-powered artificial intelligence to set the best possible price. In fact, its algorithm is known for making more sales by raising prices. It works beautifully for Amazon, eBay, and your own online store, and can match your prices on other channels as well.

3. Zentail

Zentail Home

Zentail (no relation to Zendesk) offers a suite of multichannel ecommerce tools. Their repricer helps you maximize profits on Amazon and Walmart, and can adjust your prices across all your other channels to match. They boast that the average Zentail customer triples their sales growth and boosts profits by 10% per SKU. 

xSellco Feedback Competitors

xSellco Feedback (formerly xSellco High5) manages feedback on Amazon, eBay, Trustpilot, and more. This combination of integrations does give them an edge. However, you can almost always save money by using xSellco Feedback alternatives to achieve the same functions.

1. CR Feedback

ChannelReply Feedback

 

CR Feedback is possibly the most affordable Amazon feedback request tool on the market. Its most basic plan lets you send up to 5,000 Amazon feedback requests per month for just $29 monthly, or $23/month paid annually.

By comparison, eDesk charges $55/month annually or $59/month monthly for the same number of feedback requests

You can always save money with CR Feedback. In fact, large sellers can save up to 64% by switching from xSellco Feedback to CR Feedback. Check out the pricing here.

CR Feedback has all the tools you need to boost your Amazon seller rating and product reviews. You can:

  • Automate Amazon's "Request a Review" button
  • Create custom feedback request email templates
  • Set requests to go out on the schedule that gets you the best results

Start a free 14-day trial of CR Feedback here.

2. Feedback Reminder

Feedback Reminder Home

Feedback Reminder (formerly Feedback Boost) provides unlimited automatic feedback reminders on eBay. And amazingly, it costs just $9.99 per month. With xSellco Feedback starting at a whopping $55 monthly, Feedback Boost can save you hundreds or even thousands of dollars every year.

For multichannel sellers, this is a huge opportunity to save. Combining Feedback Reminder with other affordable services like CR Feedback costs way less than using xSellco. Why spend more money to get the same results?

3. FeedbackFive

Feedback Boost Home

eComEngine's FeedbackFive is one of the oldest and most trusted Amazon feedback tools available. It starts free for small businesses and gradually scales up through flexible plans.

If you want a feedback-gathering tool you can always rely on, they're one of the best options available. They also offer extremely affordable plans for very small sellers. Just note that their pricing rises fast and is pretty similar to xSellco's for larger businesses.

4. The Helpdesk You Already Have

Already using Zendesk or Freshdesk as your ecommerce helpdesk? You can also use it to manage:

That way, you can handle reviews from around the web for no extra cost!

More Flexible Features & Better Pricing with xSellco Competitors & Alternatives

Whatever features you need, xSellco’s competitors can provide them—and almost always at a much lower price. Every service listed here offers a free trial and/or demo. Give them a try and we’re sure you’ll find what you’re looking for.

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