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Help Scout12 Article(s)

Help Scout is a user-friendly helpdesk from a socially responsible company you can be proud to support. See how it works for ecommerce here.

Etsy
Zendesk

Etsy Integration Now Available

Our Etsy integration is live! Link Etsy with Zendesk, Gorgias and others.

Nov 09, 2022 Dot Separator 6 min read

Newegg
Zendesk

Newegg Integration Now Available

ChannelReply's Newegg integration is now live!

Feb 21, 2022 Dot Separator 4 min read

eBay
Amazon

The Top 5 Ecommerce Helpdesks for Growing Your Business in 2022

Learn how an ecommerce helpdesk can help you stay on top of...

Dec 23, 2021 Dot Separator 5 min read

Back Market
Zendesk

Why You Should Sell on Back Market

Back Market is hands-down the world’s best marketplace for used and refurbished...

Dec 01, 2021 Dot Separator 3 min read

Back Market
Zendesk

Back Market Integration Now Available

Our Back Market integration is now available for six helpdesks!

Nov 06, 2021 Dot Separator 5 min read

Walmart
Zendesk

5 Tips on Handling Walmart Fulfillment Demands for Marketplace Sales

Jake Rheude of Red Stag Fulfillment offers tips and strategies for winning...

Aug 21, 2021 Dot Separator 7 min read

Shopify
Help Scout

Meet Our Shopify Integration for Help Scout

Our Shopify integration for Help Scout is live!

Feb 26, 2021 Dot Separator 3 min read

Walmart
Zendesk

Walmart Integration Now Available

Our most-requested feature of all time is finally finished: Walmart integration is...

Nov 07, 2019 Dot Separator 4 min read

eBay
Amazon

10 Ecommerce Helpdesks Compatible with eBay and Amazon

eBay and Amazon sellers looking for an ecommerce helpdesk once had few...

Dec 08, 2016 Dot Separator 6 min read

eBay
Amazon

eBay and Amazon Mobile Apps: Answer Customers Faster

One of the most important things for ecommerce customer service is responding...

Mar 24, 2016 Dot Separator 5 min read

eBay
Zendesk

How We Let Multiple Users Reply via One eBay Account

A while back, we were extremely frustrated by the challenges involved in...

Dec 14, 2015 Dot Separator 2 min read

eBay
Help Scout

What Exceptional Customer Service Means

“Exceptional customer service” is a term that gets tossed around a lot....

Oct 01, 2015 Dot Separator 3 min read