ChannelReply Blog

7 Major Ecommerce Trends of 2018 7 Major Ecommerce Trends of 2018
Published at Nov 01, 2017.
Trends. If you don’t hop on board, you get run over. And with 2017 fading away, online sellers must look to the ecommerce trends of 2018. These seven are likely to change the game and dominate headlines in the coming...
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One Ecommerce Trend You Can’t Ignore: Multi-channel Selling One Ecommerce Trend You Can’t Ignore: Multi-channel Selling
Published at Oct 05, 2017.
Never in history have selling practices changed so rapidly. Retailers, especially small businesses, can feel like they’re playing whack-a-mole with ecommerce trends. So why should anyone invest time and money into multi-channel selling when they already have so much on...
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Battle of the Helpdesks: Freshdesk vs. Zendesk Battle of the Helpdesks: Freshdesk vs. Zendesk
Published at Oct 02, 2017.
“Zendesk vs. Freshdesk: who would win?” It’s a question many ChannelReply customers ask when trying to decide which helpdesk would be best for managing eBay and Amazon messages. Since we work closely with both businesses, we are officially neutral. But, since...
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Why Sell on Amazon? Stats, Facts, and Tips [Infographic] Why Sell on Amazon? Stats, Facts, and Tips [Infographic]
Published at Sep 08, 2017.
Why sell on Amazon? There are 184 million reasons in the form of unique monthly visitors alone. If that doesn't convince you, the infographic below will. Amazon was founded in 1994 as an online bookstore. Over the years, it has become...
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6 Ways to Offer Free Shipping and Still Make Money 6 Ways to Offer Free Shipping and Still Make Money
Published at Sep 06, 2017.
How do eBay sellers ship for free? Or for that matter, anyone else who sells online? It’s hard to imagine turning a profit when shipping and handling costs are so high, but it’s entirely doable. Here’s how to offer free...
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Ecommerce Is 2017’s Best Way to Boost Holiday Sales Ecommerce Is 2017’s Best Way to Boost Holiday Sales
Published at Sep 01, 2017.
Numbers don’t lie: ecommerce is the best way to boost holiday sales in 2017. While total retail holiday sales haven’t grown by so much as 5% since 2011 and are predicted to grow by just 2% this year, ecommerce holiday...
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Amazon FBA Sales Tax Forgiveness: A Narrow Window to Dodge Back Taxes Amazon FBA Sales Tax Forgiveness: A Narrow Window to Dodge Back Taxes
Published at Aug 31, 2017.
Amazon FBA sellers have to deal with one of the most complex online sales tax situations known: they may need to collect sales tax in every state where Amazon operates, and even in some specific cities. Sellers who haven’t known...
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How to Make Money Dropshipping on eBay How to Make Money Dropshipping on eBay
Published at Aug 28, 2017.
Dropshipping is the lowest-risk eBay business model known. It costs relatively little to get started, making it a great choice for those who can’t gamble much on a new business, but it isn’t easy. Here’s how to make money dropshipping...
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We Found 100% Free Service Desk Software—But Is It Good? We Found 100% Free Service Desk Software—But Is It Good?
Published at Aug 24, 2017.
We’ve looked all over the web for truly free service desk software. We came across tons of free trials, of course. There were also plenty of dirt-cheap plans, like Zendesk Essential ($5 per agent per month) and Help Scout Basic ($12...
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How Does eBay Make Money? Fees, Ads & More. How Does eBay Make Money? Fees, Ads & More.
Published at Aug 24, 2017.
At the end of 2017, eBay posted revenues of $9.6 billion. That was good news for investors. But how does eBay make money when it’s completely free to set up an account and buy things? Last updated 4/10/2018. No Charges for Buyers Perhaps...
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