ChannelReply Blog

The Pros and Cons of an eBay Business Account The Pros and Cons of an eBay Business Account
Published at Jun 13, 2017.
eBay ambushes new sellers with a daunting question: do you want to register as an individual or a business? The most common response is to stare at the screen in confusion. First-time sellers rarely know if they need an eBay...
Read more
Are Helpdesks Better Than Normal Amazon Email Management Tools? Are Helpdesks Better Than Normal Amazon Email Management Tools?
Published at May 18, 2017.
Vanilla Amazon email management tools aren’t bad. They give you some basic ways to improve your efficiency: email templates and filters. But how do they stack up against a professional helpdesk like Zendesk or Freshdesk? Last updated 5/11/2017. Email Templates With Amazon: Reply to...
Read more
Why Amazon Placed a Reserve on Your Account and How to Deal with It Why Amazon Placed a Reserve on Your Account and How to Deal with It
Published at May 16, 2017.
You’ve just seen an email with a line that made your blood run cold: “A reserve has been applied to your Amazon seller account.” What does that mean? Why did Amazon do it to you? How are you going to...
Read more
The Dangerous Disadvantages and Major Advantages of Customer Feedback The Dangerous Disadvantages and Major Advantages of Customer Feedback
Published at May 12, 2017.
Everyone knows their customers’ opinions matter. But not everyone understands exactly why they’re important—or that they can screw up a business. Knowing the advantages and disadvantages of customer feedback will make it a powerful tool rather than a loose cannon. Last...
Read more
The 5 Best Places to Sell Online When Money Matters Most The 5 Best Places to Sell Online When Money Matters Most
Published at May 01, 2017.
Among the many reasons to sell on the web, one stands above the rest: making really good money. We think the websites that let you bring home the most bacon are the best places to sell online. These five have...
Read more
Selling on Amazon vs. eBay Selling on Amazon vs. eBay
Published at Apr 13, 2017.
No need to spend days reading fee structures and terms. Here are the pros and cons of selling on Amazon vs. eBay in seven key areas: Last updated on 7/25/2018. 1. Fees for Selling on Amazon vs. eBay eBay’s fees are virtually always...
Read more
How Amazon's Email Opt-out Affects ChannelReply Users and Other Sellers How Amazon's Email Opt-out Affects ChannelReply Users and Other Sellers
Published at Apr 03, 2017.
Amazon buyers can now opt out of “unsolicited” seller messages. The system is still rough around the edges and has caused a lot of confusion. Here’s how it works, and what you can do to avoid breaking Amazon’s new policies...
Read more
How to Solve 3 Huge Problems with eBay Messaging How to Solve 3 Huge Problems with eBay Messaging
Published at Mar 22, 2017.
Few things waste a seller’s time like eBay messaging. My eBay's inbox just isn’t designed for a high-volume business. Eventually, you find yourself too time-poor to expand your operation, or your profits get devoured by your support team’s wages. Here are...
Read more
5 Ways to Increase Sales on Amazon 5 Ways to Increase Sales on Amazon
Published at Mar 16, 2017.
If you run an ecommerce business, asking yourself how to increase sales on Amazon should be a daily exercise. Here are 5 concrete ways to boost your top line. 1. Optimize Your Listings for Amazon Search If you’ve created your own listings,...
Read more
How to Deal with Weird Number & Finance Requests from eBay Buyers How to Deal with Weird Number & Finance Requests from eBay Buyers
Published at Mar 03, 2017.
Just when you think you’re going to have a nice, normal day of work, you find out an eBay buyer wants something totally unexpected: a discount, a VAT receipt, or even your phone number. Here’s what to do about some...
Read more

What People Say About Us

Start 14 Days Free. No Credit Card Required.
Start Free Trial
;