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Is Customer Relationship Management Worth the Investment in Ecommerce?

If you sell online, you’ve probably heard of ecommerce customer relationship management....

Jul 11, 2017 Dot Separator 5 min read


Walmart Integration Now Available

Our most-requested feature of all time is finally finished: Walmart integration is...

Nov 07, 2019 Dot Separator 4 min read

Introducing Our Amazon Feedback Request Tool: CR Feedback

After over a year of beta testing, we’ve finally published our Amazon...

Apr 21, 2021 Dot Separator 3 min read

Rising Prices a Growing Pain Point in xSellco Reviews

xSellco reviews regularly complain about the cost, even when they’re positive. And...

Feb 16, 2018 Dot Separator 4 min read

5 Crisis Situations in Ecommerce and How to Solve Them

Shopping cart abandonment and plummeting customer loyalty driving you into a panic?...

Sep 03, 2019 Dot Separator 7 min read

Finding an Ecommerce Help Desk that Actually Works

Sick of so-called ecommerce help desks that provide no order info on...

Feb 05, 2018 Dot Separator 4 min read


The Full Cost of Selling on Shopify

Most first-time sellers look at Shopify’s pricing page and assume that’s all...

Apr 25, 2021 Dot Separator 7 min read


Newegg Integration Now Available

ChannelReply's Newegg integration is now live!

Feb 21, 2022 Dot Separator 4 min read

eDesk (Formerly xSellco Helpdesk) vs. ChannelReply

eDesk is the latest in xSellco’s series of helpdesks. Before that, it...

Sep 07, 2016 Dot Separator 4 min read

Desk by Salesforce Integration Now Available

After months of development, we’re proud to offer integration with a new...

May 04, 2016 Dot Separator 2 min read


How to Get Seller Feedback on Amazon

Are you looking to learn how to get seller feedback on Amazon...

Oct 25, 2021 Dot Separator 4 min read


Easier Customer Service for eBay & Amazon with Zendesk

For online sellers, providing great customer service for eBay and Amazon is...

Jun 27, 2016 Dot Separator 2 min read